Terms and Conditions
Welcome to REtracker - Camera Tracking System!
These terms and conditions outline the rules and regulations for the use of Rassi Engineering Ltd's Website, located at https://www.retracker.co.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use REtracker - Camera Tracking System if you do not agree to take all of the terms and conditions stated on this page.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Unless otherwise stated, Rassi Engineering Ltd and/or its licensors own the intellectual property rights for all material on REtracker - Camera Tracking System. All intellectual property rights are reserved. You may access this from REtracker - Camera Tracking System for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from REtracker - Camera Tracking System
Sell, rent, or sub-license material from REtracker - Camera Tracking System
Reproduce, duplicate or copy material from REtracker - Camera Tracking System
Redistribute content from REtracker - Camera Tracking System
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Rassi Engineering Ltd does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Rassi Engineering Ltd, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Rassi Engineering Ltd shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Rassi Engineering Ltd reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Rassi Engineering Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Rassi Engineering Ltd; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Rassi Engineering Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Rassi Engineering Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Returns & Refunds policy:
Product Name: REtracker Bliss / REtracker Fizz / REtracker Realsense
1. REtracker Software and/or Fizz software
2. Xvisio/Bliss Sensor and/or Fizz Hardware
3. Support Session
Xvisio/Bliss sensor and Fizz hardware box are under warranty for 90 days since the date of delivery. Defective hardware will be repaired or replaced with a new one. This does not cover improper use or tampering. Once the defective hardware is received, we will repair or replace it in the next 14 days then ship it back.
You are entitled to cancel your order within 24 hours without giving any reason for doing so. Afterwards the below terms and conditions apply.
Terms and Conditions:
1. REtracker Software: The software is non-refundable.
2. Fizz Software: The software is non-refundable.
3. Xvisio/Bliss Sensor: 500€ value. A refund of 500€ is applicable if the sensor remains unopened within 14 days from the date of shipping. Once Opened/Used/Activated, the sensor is not eligible for a refund or a return.
4. Fizz Hardware: 500€ value. A refund of 500€ is applicable if the hardware remains unopened within 14 days from the date of shipping. Once Opened/Used/Activated, the Fizz box is not eligible for a refund or a return.
5. Support: (Zoom calls, Email exchanges, Remote Sessions, Messenger, Whatsapp, Discord, etc, initiated before and after the purchase) are non-refundable.
For any further inquiries or to initiate a return, please contact our customer support team within the specified time frames.
In order to exercise your right of cancellation/return, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail firstname.lastname@example.org
We will reimburse you no later than 180 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
You are responsible for the cost and risk of returning the goods to us. You should send the goods to an address that we will specify by email.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail email@example.com